Issue Management
Report, track, and resolve issues, all in one place
Easily create and assign issues, and track progress until the job is done. Stay in control from the moment a problem is spotted to the moment it’s fixed.
Handle issues with ease
Log every issue, update statuses, and view open or resolved problems at a glance.
Assign responsibility
Easily assign issues to the right person or team so nothing falls through the cracks.
Boost fleet uptime
With clear issue tracking and fast resolution, your trucks spend less time waiting for repairs.
From reported to resolved without the confusion
Quickly report problems, assign responsibility, and monitor progress from start to finish.
- Create issues manually or directly from detected fault codes
- Assign to drivers, technicians, or vendors
- Track open, in-progress, and resolved issues easily
reduction in vehicle downtime has been noticed in fleets that use FleetMate to log issues and streamline repairs
Keep everyone in sync during the repair process
Update statuses, add notes, and reassign tasks to ensure nothing falls through the cracks.
- View issue history with full context
- Keep track of repair notes, photos, and updates
- Improve collaboration between drivers, techs, and managers
Take control of fleet issues before they become costly problems
FAQ
Yes, you can assign any issue to a specific person or department, so the right people handle the right problems.
Each issue includes a live status that can be updated as the problem moves from open to resolved.
Absolutely. You can filter and view all open issues to make sure nothing gets missed.
Any kind, mechanical problems, damage reports, inspection failures, and more.
Yes, you can update issue information, change assignees, or adjust the status anytime.